Privacy Policy
Last update: 30 June 2025
VIPLAND Ltd (Company No. 12987685, registered in England & Wales) is committed to protecting and respecting your privacy. This Privacy Policy, together with our Terms & Conditions and Cookie Prefrences, outlines how we collect, use, and store your personal data. Please read this carefully to understand our approach. By accepting this policy during registration, you expressly consent to our handling of your data as described. For the purposes of the Data Protection Act 1998 and subsequent legislation (including the UK GDPR), the data controller is: VIPLAND Ltd, 239 Kensington High Street, London W8 6SN
INFORMATION WE MAY COLLECT
We may collect and process the following data:
1. Information provided through forms on our website and mobile versions, including registration, service requests, newsletter subscriptions, or problem reports.
2. Correspondence records when you contact us.
3. Survey responses.
4. Transaction details and order fulfilment records.
5. Website usage data: traffic, location, web logs, and pages accessed.
IP ADDRESSES AND COOKIES
We may collect technical data such as IP address, operating system, and browser type for system administration and analytical purposes using tools like Google Analytics. Cookies help us:
- Estimate usage statistics;
- Store user preferences;
- Speed up your searches;
- Recognise returning users.
WHERE YOUR DATA IS STORED
Your data may be stored and processed outside the UK or European Economic Area (EEA), including by staff or suppliers engaged in processing orders, payments, or support. By submitting your data, you consent to this. We take appropriate measures to ensure data security. However, transmitting data online carries inherent risks. While we strive to protect your data, transmission is at your own risk.
Note: We do not store credit/debit card details or share customer financial data with third parties.
HOW WE USE YOUR INFORMATION
We use your data to:
1. Present website content effectively;
2. Provide requested products, services, or updates;
3. Fulfil contractual obligations;
4. Enable participation in interactive features;
5. Notify you about service changes.
We may contact you about services or promotions that may interest you via email, phone, or post — but only if you’ve given your consent. You can update your communication preferences at any time using the link provided in our emails.
DISCLOSURE OF YOUR INFORMATION
We may share your data:
- Within our corporate group (as defined by Section 1159 of the Companies Act 2006);
- With third-party suppliers or partners acting on our behalf;
- In case of business sale or acquisition;
- To comply with legal obligations or protect rights, property, or safety (including fraud prevention).
We never sell your personally identifiable data.
ACCESS TO YOUR INFORMATION
You may request a copy of the personal data we hold. A fee of £500 may apply. To make a request, please contact us.
CHANGES TO THIS POLICY
Any updates will be posted on this page and, where appropriate, communicated via email.
CONTACT US
For questions, comments, or requests regarding this Privacy Policy, please contact us.
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